Opening times
Day | Times |
Monday to Thursday |
9.00am to 5.00pm |
Friday |
9.00am to 4.30pm |
We are closed evenings, weekends and bank holidays.
Contact us
Adult social care
Telephone: 01253 477800
Mental health services - Initial Response Service
Telephone: 0800 013 0709
Emergency out of hours - If you need help urgently out of our listed opening times
Telephone: 01253 477678
Customer relations team - Respond to comments, compliments and complaints
Telephone: 01253 477700
Fact sheets
We produce a number of fact shhets on different topics:
- Introduction to adult social care fact sheet
- Care at home fact sheet
- Residential and nursing care fact sheet
- Reablement services
- Personal budgets and direct payment fact sheet
- Discharge to assess
- Respite services fact sheet
- Deferred payment scheme
- Financial advice and information
- Making a decision about your property
- Making financial decisions for someone who lacks capacity
- Money management service
- Safeguarding
IIf you would like to receive any of these factsheets by email please complete our request form.
Referrals
To request an assessment or make a safeguarding referral please complete the online referral form.