How to search the page
iOS Safari – tap the action icon (square with arrow at bottom of screen) and select ‘find on page’ from the list of options.
Other mobile browsers – tap the browser’s options menu (usually 3 dots or lines) and select ‘find on page’ from the options.
CTRL + F on your keyboard (Command + F on a Mac)
This will open a search box on the page. Type the word you are looking for in the search box and press enter. The word will then be highlighted wherever it appears in the guidance. Use the navigation in the search box to move to the next word found.
How to print a copy of the page
iOS Safari – tap the action icon (square with arrow at bottom of screen) and select ‘print’ from the list of options.
Other mobile browsers – tap the browser’s options menu (usually 3 dots or lines) and select ‘print’ or select ‘share’ from the list of options, then ‘print’ in the popup.
CTRL + P on your keyboard (Command + P on a Mac)
You have an option to print the entire page, or select a page range.
Below are 3 examples of how the proposed council tax tolerance rule is applied based on an ‘assumed tolerance level’ of plus/minus £65 per month.
Key terms
UC: Universal Credit
CTR: Council Tax reduction
Example 1
Month: May 2024
UC amount: £1,000
CTR Award: £40.00
Basis of the award: Initial award of £40 CTR based on a £1000 UC award
Month: June 2024
UC amount: £1,050
CTR award: £40.00
Basis of the award: UC award increases to £1050 but CTR award does not change as UC has only increased by £50, which is within £65 tolerance level. UC amount stays as £1000 on the CTR claim.
Month: July 2024
UC amount: £1,100
CTR amount: £35
Basis of the award: UC award increases to £1100. As the UC amount has increased from £1000 to £1100, this is over the tolerance level and the CTR claim is reassessed and the CTR award reduces. The UC amount changes to £1100 on the CTR claim.
Month: August 2024
UC amount: £1,150
CTR award: £35.00
Basis of the award: UC award increases to £1150. As the UC amount has increased from £1100 to £1150, this is under the tolerance level so the CTR claim is not reassessed and the CTR award stays at £35. The UC amount remains at £1100 on the CTR claim.
Month: September 2024
UC amount: £1,000
CTR award: £40.00
Basis of award: UC award decreases to £1000. As the UC amount on the CTR claim has decreased from £1100 to £1000, this is over the tolerance level so the CTR claim is reassessed and the CTR award increases to £40. The UC amount on the claim reduces to £1000.
Month: October 2024
UC amount: £900
CTR award: £45.00 Basis of the award UC award decreases to £900. As the UC amount has decreased from £1000 to £900, this is over the tolerance level so the CTR claim is reassessed and the CTR award increases to £45. The UC amount on the claim reduces to £900.
Example 2
Month: May 2024
UC amount: £1,000
CTR award: £30.00
Basis of the award: Initial award of £30 CTR based on a £1000 UC award.
Month: June 2024
UC amount: £900
CTR award: £40.00
Basis of the award: UC award decreases to £900. As the UC amount has decreased from £1000 to £900, this is over the tolerance level so the CTR award is reassessed and the CTR award increases to £40. The UC amount changes from £1000 to £900 on the CTR claim.
Month: July 2024
UC amount: £1,100
CTR award: £25.00
Basis of the award: UC award increases to £1100. As the UC amount has increased from £900 to £1100, this is over the tolerance level and the CTR claim is reassessed and the CTR award reduces. The UC amount changes to £1100 on the CTR claim.
Month: August 2024
UC amount: £1,150
CTR award: £25.00
Basis of the award: UC award increases to £1150. As the UC amount has increased from £1100 to £1150, this is under the tolerance level so the CTR claim is not reassessed and the CTR award stays at £25. The UC amount remains at £1100 on the CTR claim.
Month: September 2024
UC amount: £900
CTR award: £40.00
Basis of the award: UC award decreases to £900. As the UC amount on the CTR claim has decreased from £1100 to £900, this is over the tolerance level so the CTR claim is reassessed and the CTR award increases to £40. The UC amount on the claim reduces to £900.
Month: October 2024
UC award: £900
CTR award: £40.00
Basis of the award: UC award stays at £900. As the UC amount has not changed the CTR claim is not reassessed and the CTR award stays at £40. The UC amount on the claim remains at £900.
Example 3
Month: May 2024
UC amount: £1,200
CTR award: £40.00 Basis of the award: Initial award of £40 CTR based on a £1200 UC award.
Month: June 2024
UC amount: £1,000
CTR award: £45.00
Basis of the award: UC award decreases to £1000. As the UC amount has decreased from £1200 to £1000, this is over the tolerance level so the CTR award is reassessed and the CTR award increases to £45. The UC amount changes from £1200 to £1000 on the CTR claim.
Month: July 2024
UC amount: £1,100
CTR award: £40.00
Basis of the award: UC award increases to £1100. As the UC amount has increased from £1000 to £1100, this is over the tolerance level and the CTR claim is reassessed and the CTR award reduces. The UC amount changes to £1100 on the CTR claim.
Month: August 2024
UC amount: £1,150
CTRE award: £40.00
Basis of the award: UC award increases to £1150. As the UC amount has increased from £1100 to £1150, this is under the tolerance level so the CTR claim is not reassessed and the CTR award stays at £40. The UC amount remains at £1100 on the CTR claim.
Month: September 2024
UC amount: £1,000
CTR award: £45.00
Basis of the award: UC award decreases to £1000. As the UC amount on the CTR claim has decreased from £1100 to £1000, this is over the tolerance level so the CTR claim is reassessed and the CTR award increases to £45. The UC amount on the claim reduces to £1000.
Month: October 2024
UC amount: £950
CTR award: £45.00 Basis of the award:
UC award decreases to £950. As the UC amount has decreased from £1,000 to £950, this is under the tolerance level so the CTR claim is not reassessed and the CTR award stays at £45. The UC amount remains at £1000 on the CTR claim.